Meet Lena – The AI-Powered Assistant for Conference Rooms

Artificial intelligence is transforming industries worldwide, and the AV (Audio-Visual) and UC (Unified Communications) sectors are no exception. Enter Lena, a next-generation AI-powered virtual assistant designed to simplify AV and IT operations in conference rooms. Developed by Netspeek, a startup dedicated to bringing Generative AI into professional AV and IT environments, Lena is here to revolutionize how businesses manage installations, administration, and reporting.

Why Lena?

Managing conference room technology has become increasingly complex. With an ever-growing range of hardware and software solutions—from Microsoft Teams and Zoom to Crestron, Poly, and Samsung—it’s difficult for IT teams to stay ahead. Lena solves this problem by acting as a knowledgeable assistant, helping businesses streamline AV support, reduce downtime, and improve user experiences.

How Lena Works

Unlike traditional AI solutions that rely on predefined responses, Lena operates using a Generative AI model that understands natural language. This means IT professionals can speak to Lena just like they would to a human, making troubleshooting and room management more intuitive.

Key Features:

✅ Installation Support – Lena provides step-by-step guidance to IT staff, reducing the need for expensive integrators.
✅ Proactive Administration – Lena autonomously monitors systems, performs troubleshooting, and even conducts remote room checks.
✅ Comprehensive Reporting – Get detailed insights into conference room usage, maintenance needs, and vendor updates.