LAST UPDATED: MAY, 2025
Information We Collect
A. From Site Visitors and Platform Users
We may collect the following types of Personal Information:
Contact Information: name, email address, phone number, mailing address.
Other Identifiers: IP address, usernames, authentication credentials.
Financial Data: credit/debit card information, billing data.
Demographics: age, gender.
Geolocation Data: approximate or precise location when using Services.
Usage Data: browser and device information, session activity, clickstream data.
Commercial Information: purchases or viewed content within the Services.
Inferences: profiles based on your activity to understand preferences and behavior.
B. From Employees and Job Applicants
Employment Details: resumes, employment history, compensation data, background checks, emergency contacts, benefits, work eligibility, health or insurance-related data, and disciplinary records.
Sensitive Data: SSN, passport/driver’s license numbers, racial or ethnic origin, religious beliefs, union membership, sexual orientation, and health data (as permitted by applicable law).
Visual or Audio Data: submitted photos or recorded media for ID or branding purposes.
How We Use Your Information
Transactional Purposes:
Provide our products and services.
Create and manage your account.
Process and fulfill orders, subscriptions, or registrations.
Communicate with you regarding your account or order.
Recruiting and Hiring:
Assess suitability for roles.
Communicate during the application process.
Schedule interviews and reimburse application expenses.
Employment Purposes:
Set up and manage employment or contractor relationships.
Enroll in HR systems, manage payroll and benefits.
Conduct training, background checks, and talent assessments.
Administer leave, travel, and performance management.
Analytical Purposes:
Analyze usage trends, preferences, and performance using demographic and geolocation data, internet activity, and commercial interactions.
Marketing and Promotional Purposes:
Inform you about new products, services, offers.
Provide personalized and targeted advertising.
Run promotional campaigns, contests, or loyalty programs.
Send newsletters or marketing materials.
Maintenance and Improvement of Site and Services:
Operate and improve the Site and Services.
Respond to support requests.
Diagnose technical issues.
Review and Content Creation:
Use submitted content such as reviews and testimonials for display on our platforms and marketing materials.
Security and Fraud Prevention:
Protect the Site and Services, detect and prevent fraud, security breaches, and other illegal or unauthorized activity.
Other Uses:
Any additional purposes that we disclose at the time of collection or with your consent.
Sources of Personal Information
We collect personal information from the following sources:
Directly from you: Including contact, financial, and sensitive information.
From third parties: Such as vendors, recruiters, service providers, and social media platforms (e.g., LinkedIn).
Passively via technology: Including cookies, pixels, and similar tools that track user activity.
Directly from you: Including contact, financial, and sensitive information.
From third parties: Such as vendors, recruiters, service providers, and social media platforms (e.g., LinkedIn).
Passively via technology: Including cookies, pixels, and similar tools that track user activity.
Categories of Third Parties We Share Personal Information With
Service Providers:
We may engage third-party service providers to perform services on our behalf, such as:
Background check services
Data hosting and storage
Marketing and promotional support Customer service systems These providers receive only the data necessary to provide their services and must comply with strict data protection standards. They are not permitted to use your information for their own purposes.Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.Legal and Regulatory
We may disclose your data to comply with applicable laws, court orders, or governmental requests (particularly in jurisdictions like Massachusetts), or to defend our legal interests.
Your Rights and Choices
Depending on where you live (including Massachusetts), you may have the right to:
Access the personal information we hold about you.
Request correction, deletion, or restriction of your personal data.
Opt out of marketing emails or targeted advertising.
Withdraw consent where processing is based on consent.
To exercise your rights, please contact privacy@netspeek.com.
Data Retention
We retain personal data only as long as needed to fulfill the purposes outlined above or to meet legal and regulatory requirements. Employee and applicant data may be retained in accordance with HR and compliance practices, including applicable Massachusetts employment laws.
Cookies and Technologies
We use cookies and similar technologies for site functionality, performance analytics, and targeted advertising. You may control cookie preferences through your browser settings.
Data Security
We use administrative, technical, and physical safeguards to protect your personal data. However, no system can be 100% secure. If you suspect a breach of your data, please contact us immediately at security@netspeek.com.
Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect their data. If we become aware that we have collected information from a child under 13, we will delete it promptly.
International Users
Our Services are operated in the United States. If you are accessing from outside the U.S., you consent to the transfer, processing, and storage of your information in the U.S., governed by U.S. and Massachusetts laws.
Processing in the United States
Our Services are operated in the United States. If you are accessing from outside the U.S., you consent to the transfer, processing, and storage of your information in the U.S., governed by U.S. and Massachusetts laws.
Processing in the United States
Our Services are operated in the United States. If you are accessing from outside the U.S., you consent to the transfer, processing, and storage of your information in the U.S., governed by U.S. and Massachusetts laws.
Notice to Residents of the United States
If you are a resident of California or jurisdictions with similar laws (e.g., Colorado, Connecticut, Utah, Virginia), you may have certain additional privacy rights under the applicable privacy laws in your state (“State Privacy Laws”). This section generally describes those rights and how you can exercise them.
These rights are not absolute. In some situations, we may not be able to process your request. This may include situations where a legal exception applies. We will let you know if a right does not apply to you. You will not be discriminated against for exercising a privacy right.
Those rights include:
Access: To learn the categories of information we collect and use, and for those in California, the categories and sources of collection and disclosure and the business purpose for collection.
Portability: A copy of (Virginia) or specific pieces of (California) Personal Information collected.
Deletion: To have us delete information we collected from you.
Correction: Asking us to fix your information.
We will maintain a record of your rights requests.
Please note that if we delete your Personal Information, some services may not function as intended. For example, your previous opt-out requests and saved preferences will no longer be available.
Exercising Your Rights
To submit a request to know, please send an email to privacy@netspeek.com. You must provide your first name, last name, postal address, and email address. To verify your identity, we will match this information with what we have in our systems. To designate an authorized agent to act on your behalf, you must send a signed, written authorization including your first name, last name, email address, and phone number to privacy@netspeek.com.
You may also call us toll-free at (888) 632-1967 to submit your request by phone. Please include the same information mentioned above, including the nature of your request.
Right to Opt-out of the Sale or Sharing of Personal Information
Residents of certain jurisdictions (e.g., Colorado, Virginia) have the right to opt out of the “sale” or “sharing” of their personal data, as defined by State Privacy Laws.
Under California law, “share” means disclosing your personal information to a third party for cross-context behavioral advertising in exchange for money or other value. Other State Privacy Laws describe this concept as using personal information for targeted advertising.
The term “sell” may vary depending on the jurisdiction. For example, California and Colorado define it as the exchange of personal information for value, while Virginia limits the definition to exchanges for monetary value.
We participate in digital advertising networks to deliver interest-based advertising. This may be considered a “sale” or “sharing” of personal data under some State Privacy Laws. Third-party partners may include advertisers, marketing partners, and data analytics providers.
We may “sell” and/or “share” the following categories of Personal Information:
Online identifiers
Geolocation information
Internet/electronic activity
Commercial information
You can opt out of being tracked by these third parties by clicking the link at the bottom of our Site.
Right to Opt-out of Profiling
Residents of some jurisdictions (e.g., California, Colorado, Virginia) may have the right to opt out of automated processing of Personal Information to evaluate, analyze, or predict aspects of your personal life (“Profiling”).
We engage in cookie-based and digital advertising-based Profiling. To opt out, follow the instructions provided in the section above regarding opting out of the sale or sharing of Personal Information.
We also use Profiling to understand your use of the Site and Services to provide you with information about other products and services you may be interested in. You can opt out of marketing emails by following the instructions in the “Managing Your Marketing Preferences” section above.
We do not otherwise engage in Profiling.
Right to Limit Disclosure of Sensitive Personal Information
Residents of some jurisdictions (e.g., California) may have the right to limit the processing of Sensitive Personal Information. We do not collect or process Sensitive Personal Information to infer characteristics or for any purpose not permitted by law.
Right to Appeal
Residents of some jurisdictions (e.g., Virginia, Colorado) have the right to appeal our decision on a privacy rights request. If we are unable to fulfill your request, you may appeal within 14 days by contacting us at privacy@netspeek.com with your reason for appeal and your state of residence.
Financial Incentives
We offer financial incentives as permitted by State Privacy Laws. The terms of the incentive will be presented when you sign up. You may withdraw from any incentive at any time by contacting us at privacy@netspeek.com or unsubscribing from our emails. The value of your data corresponds to the value of the incentive we offer. We calculate the value based on the expense related to providing the offer.
Notice to Residents of the European Economic Area, the United Kingdom, and Switzerland
The data controller for this website is: NetSpeek, Inc.
Our Data Protection Officer can be contacted at privacy@netspeek.com.
We use Personal Information for the following purposes, as required to perform our contract with you or as part of our legitimate interests:
To enable you to register for this Site and Services.
To send you transaction-related emails or notifications.
To handle your inquiries, complaints, or feedback.
For statistical analysis to improve our offerings.
To improve the Site and Services based on usage data.
To diagnose technical and service issues.
To protect the safety and security of NetSpeek employees, customers, and property.
With your consent, we may also:
Use your browsing data to understand your preferences and provide interest-based ads.
Combine your data with third-party data to personalize communications.
To comply with legal obligations, we may use your data to detect and prevent fraud, abuse, and other harmful activity or to comply with legal orders.
If you are a job applicant or employee, we may use your information to:
Evaluate job applications.
Manage all aspects of employment.
Manage corporate travel and expenses.
Ensure workplace safety and security.
You may have the following rights under European data protection laws:
Request access to your Personal Information.
Request correction of inaccuracies.
Request deletion under certain conditions.
Request restriction of processing in specific situations.
Object to processing for marketing or based on legitimate interests.
Request data portability.
To exercise any of these rights, call (888) 632-1967.
You also have the right to file a complaint with a data protection authority in your country. In the UK, visit www.ico.org.uk. EU and Swiss residents can find their local authority online.
If we transfer Personal Information outside the European Economic Area, United Kingdom, or Switzerland, we use Standard Contractual Clauses approved by the European Commission or other appropriate safeguards.
We retain your Personal Information only as long as necessary, unless a longer period is required to:
Respond to inquiries or complaints.
Show we treated you fairly.
Comply with legal obligations.
We will not retain your Personal Information longer than necessary for the purposes described in this policy.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. The latest version will always be posted at https://netspeek.ai/privacy with the “Revised” date at the top. Material changes will be notified to you by email or other direct communication, when required.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
NetSpeek Inc.
313 Washington St.
Newton MA 02458
United States
lena@netspeek.com
